Facebook Inc’s suite of apps, including popular photo-sharing platform Instagram and messaging app WhatsApp, were down for tens of thousands of users, according to outage tracking website Downdetector.com, Reuters reports.
Downdetector, which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram. The outage might be affecting a larger number of users.
Meanwhile, the social-media giant’s instant messaging platform WhatsApp was also down for over 22,000 users, while Messenger was down for nearly 3,000 users.
WhatsApp was also trending on Twitter, with more than 850,000 tweets.
“We’re aware that some people are experiencing issues with WhatsApp at the moment,” the messaging platform’s official Twitter handle said. “We’re working to get things back to normal and will send an update here as soon as possible.
Facebook said it was “aware that some people are having trouble accessing Facebook app” and it was working on restoring access.
The company did not say what might be causing the outage, which began around 11:45 ET. It is normal for websites and apps to suffer outages, though one on a global scale is rare. Users reported being unable to access Facebook in California, New York and Europe.